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Eva understands your customers before they explain themselves.

Eva is building voice AI for customer calls using company-provided context. Hear recorded examples below.

Scripted hospitality example: Guest asks to arrive earlier tomorrow. Eva asks what time. Guest says eleven. Eva explains that staff must check availability and can pass along the request. Staff availability check pending. No booking is confirmed.

Supported by

  • Alibaba Cloud
  • Zendesk
  • Cartesia
  • LiveKit
  • MongoDB
  • Confluent Cloud
  • Notion
  • Amplitude
  • Sentry
  • Mixpanel
  • Customer.io
  • PostHog
  • incident.io
  • Depot
  • Tailscale

Startup Grants

A voice you can actually hear.

Meet Eva in English or Turkish. Start a live conversation about Eva, our founders, and this website.

Explore the demos ↗
eva.Meet your voice assistant
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A hello, and the people behind it.

TR

Eva ile Türkçe tanışın

Eva’yı ve arkasındaki ekibi keşfedin.

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The conversation is only the beginning.

A hospitality inquiry can become a clear next step for the right person. This authored scene shows the kind of workflow Eva is being designed to support.

eva.
Conversations / Arrival inquiry

A clearer handoff.

Draft
Conversation
Guest

Can I arrive a little earlier tomorrow?

Eva

What time are you hoping to arrive?

Guest

Around eleven, if that works.

Scripted example · Availability unconfirmed
Relevant context▤

Early arrival

Room availability needs a staff check.

Company-provided guidance
Proposed next step↗

Ask the hospitality team to confirm availability.

Awaiting staff review
≡

Staff summary

Guest requests arrival tomorrow at 11:00. Early check-in still needs confirmation.

Hear what's here.
See what's next.

Listen to a recorded example or speak with Eva live in English or Turkish. Ask about Eva, our founders, and what you can explore here.

Recorded example · ScriptedSarah · English

Sarah's recorded example

Ready to play
0:000:10

Full scripted text

Hello! I checked your account and reversed the duplicate charge. You should see the refund in your bank within two business days. Is there anything else I can help you with today?

This recording illustrates a possible conversation. It does not document a real account action.

Built around the calls people make every day.

Eva is exploring customer-service workflows across four initial sectors. These are illustrative opportunities, not customer deployments.

Hospitality

“Can I arrive a little earlier tomorrow?”

An inquiry can be understood and handed to staff with relevant context.

Estate agencies

“Is the apartment still available to view?”

A property inquiry can become a clear follow-up for an agent.

Infrastructure

“When will service return to my area?”

A service question can be prepared with its location and urgency.

Healthcare

“Can I change my appointment time?”

An administrative request can be prepared for an authorized team member.

From the first question to a clear handoff.

Company-provided context can help a voice agent understand a request and prepare a next step within the rules a team sets.

  1. 01

    Hear

    A customer explains what they need in their own words.

  2. 02

    Understand

    Relevant, approved business context helps interpret the request.

  3. 03

    Propose

    The next step is shaped by what the team allows the agent to do.

  4. 04

    Hand off

    When a person is needed, the request can be summarized for follow-up.

Know the reason for calling before hello.

An outbound follow-up should begin with context, not a request to repeat yourself. In this example, company-provided guidance lets Eva mention the Alder Street enquiry and ask for a preferred viewing day.

Eva can prepare the answer for an agent to review. The person spends less time explaining; staff confirms what happens next.

Meet Eva in a live English or Turkish conversation in the demo above.

Illustrative outbound estate-agency follow-up using example company-provided guidance: Eva calls about the person's Alder Street viewing enquiry and asks which day would suit them. The person says Thursday afternoon. Eva says she can prepare that for the agent to review. Availability still needs confirmation. No viewing is booked.

Building Eva with care and sustainability in mind.

  • Clear from the start

    Eva identifies itself as AI at the start of a call. Callers can ask to speak with a person.

  • Consent before recording

    Recording requires consent. The client company collects it, or Eva does so when the client asks us to.

  • A defined data lifecycle

    Recordings are used for analysis and deleted after a defined retention period. Requests that need a person can be handed to staff for review.

  • Energy-aware choices

    We consider energy impact when choosing the hosting and database infrastructure behind Eva.

Website Carbon Brating Cleaner than 81% of web pages globally Snapshot estimate for evacompany.co · Last tested 13 Oct 2026 · Opens the Website Carbon report in a new tab

Website hosting check

Green Web Foundation check for www.evacompany.co.

Green Web Foundation hosting check for www.evacompany.co

Giving as we grow

Eva has joined Pledge 1%, making giving part of how we grow. We’ve also committed to climate action through the SME Climate Hub.

Pledge 1% SME Climate Hub — Committed 2026

The Website Carbon snapshot estimates impact for the public website; the Green Web Foundation badge checks its hosting. Neither assesses Eva’s voice agent or database infrastructure.

Meet the people behind Eva.

We’re focused on making customer conversations easier to understand and easier to act on, while keeping people at the heart of what happens next.

Pencil drawing of Berk Emre Mert, Caner İnanç, and Zührenur Nacir, left to right.
  1. Berk Emre Mert

    Product Developer

  2. Caner İnanç

    Growth Manager

  3. Zührenur Nacir

    Marketing Manager

Tell us what your customers need.

For investor introductions and design-partner conversations, write directly to our team.

Email the team ↗berk@evacompany.co
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